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Appeals Process for Summer 2021 Results

The JCQ guide to the appeals process for the Summer 2021 series can be found below.

A guide to appeals processes Summer 2021 series

The guide and this webpage will refer to Priority and Non-Priority appeals. Priority appeals are defined as the following:

Priority Appeals – for students applying to higher education who did not attain their firm choice, i.e. the offer they accepted as their first choice, and wish to appeal an A level or other Level 3 qualification result. All other appeals are considered to be Non-Priority.

Students may ask the centre (QEGS) to do a centre review to check whether there has been an Administrative (the wrong grade/mark recorded) or Procedural (reasonable adjustment/access arrangement not provided) error.

If you wish to submit an appeal, students must complete Stage 1 Section A of the student request form which can be found below and email it to enquiries@qegs.email. Please use your school email address for this and indicate CLEARLY in the subject title if it is a priority appeal.

Student Request Form for Centre Reviews and Appeals

Eg – Priority Appeal – Stage 1

or

Appeal – Stage 1

If this is a Priority Appeal, it must be submitted by Monday 16th August. Non-Priority Appeals must be submitted by Friday 3rd September.

QEGS will complete the Centre Review and will inform the student of the outcome by completing Stage 1 Section B of the STUDENT REQUEST FORM.  Priority Appeals will receive the outcome by Friday 20th August. Non-Priority Appeals will receive the outcome by Friday 10th September. This will be via email.

Any student who considers that there has been a procedural error, an administrative error or that their grade reflects an unreasonable exercise of academic judgement (either because of the way that the grade has been determined and/or the selection of the evidence), may submit a request for an awarding organisation appeal after they have received the outcome of their centre review (stage 1) and after the publication of results.

To submit this request, students must complete Stage 2 of the student request form which can be found below and must email it to enquiries@qegs.email. Again, please indicate CLEARLY in the subject title if it is a priority appeal.

Student Request Form for Centre Reviews and Appeals

Eg – Priority Appeal – Stage 2

or

Appeal – Stage 2

Stage 2 Appeals must be submitted by the Centre on Monday 23rd August for Priority Appeals, and Friday 17th September for Non-Priority Appeals, therefore students must send in their Stage 2 appeals by 9am on this day.

QEGS will then share the outcome of the awarding organisation appeal, and where appropriate the next stage of the process, with the student promptly.

Following the conclusion of the awarding organisation’s appeal process, a student who remains concerned their grade was incorrect may be able to apply for a procedural review to the Exam Procedures Review Service (EPRS) from the relevant regulator. There are EPRS processes for Ofqual (England) and Qualification Wales. The regulators will provide further details about the
EPRS processes for summer 2021.

QEGS Centre Policy 2021

The JCQ guide to the appeals process for the Summer 2021 series can be found below.

A guide to appeals processes Summer 2021 series

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